Refund and cancellation

1. When you can get a refund

You can ask for a full refund within 7 days of purchase, provided you have opened less than 20% of the course (counted as the lesson pages and PDFs of the course you have opened while signed in, out of all of them). After 7 days, or once 20% or more has been opened, a purchase is not refundable, because the content has been delivered.

2. Refunds we always give

• You were charged twice for the same course.
• A payment went through but your access was not switched on, and we could not fix it within 3 working days.
• We withdraw a course during your access period (the unused part is refunded).

3. How to ask

Email our support email from your account's email address within the 7 days, with the course name and payment reference (Razorpay payment ID). We confirm eligibility within 2 working days.

4. When the money arrives

Approved refunds are made to the original payment method through Razorpay, normally within 5 to 7 working days; your bank may take longer to show it. Access to the course ends when the refund is issued.

5. Cancellation

Course purchases are one-time payments and are never renewed or charged automatically, so there is nothing to cancel.